Online learning
Find valuable resources to help you and your team explore new skills and opportunities. Whether you want to enhance your visitor experience for the Indian and Chinese communities or develop strategic pricing models, we have resources that will support your business growth.
Mrs Baker’s Still House, Pyrenees. Image credit: Matt Dunne.
Learning resources
Key tourism resources
The Department of Jobs, Skills, Industry and Regions (DJSIR) has launched an industry hub to support the state’s tourism businesses grow. You’ll discover helpful resources to help you get started, learn about marketing and applying for tourism road signage.
Find out more here, or explore these specific links:
- Operating a more environmentally sustainable tourism business
- Tools and resources to understand and enable accessible tourism
- Start building your tourism crisis management plan
- A guide to tourism investment: from concept to reality
Book a chat with one of our friendly Tourism Midwest Victoria team members, or email for a copy of these resources.
Connecting with culturally and linguistically diverse visitors (CALD)
Adapting your visitor experience to cater for culturally and linguistically diverse (CALD) visitors is an important step in creating lasting impressions and inspiring referrals within these growing markets.
This online resource series has been developed by culturally and linguistically diverse audience specialists The Gaibo Company and Culture Kite.
EarthCheck presents sustainable business practices
Whether you’re feeling the pinch from the increase in energy costs, want to become an advocate for the environment or you’re just looking to meet you customer needs, this training will help you find practical steps to improve your business’ sustainability and circularity. This video was developed by EarthCheck for tourism and hospitality businesses.
Revenue management for accommodation providers
Join Tamie Matthews from RevenYou as she talks all things rates, inventory, and distribution. Designed especially for small and medium accommodation providers, these sessions have been designed to help guide your pricing strategy and revenue management.
Additional resources
- Read Australian Regional Tourism’s toolkit for agritourism
- Check out Business Victoria’s event planner
- Toolkit to help you become a sustainable tourism business from Business Australia
- Find out more about becoming a mountain bike friendly business with this guide from Hepburn Shire Council
- Learn more about the benefits of having electric vehicle (EV) charging stations