Get help with ATDW

Get help with ATDW

If you need help to boost your online exposure and attract more business, you’ve come to the right place!

By creating an Australian Tourism Data Warehouse (ATDW) listing, your business information will be shared with popular platforms like Visit Victoria, Tourism Australia and our own Visit Ballarat and Ballarat In The Know.

This is an opportunity to expose your business to a significant established audience so people will know who you are and what you do.

You’ll also be able to tap into regional, state and national marketing activities.

Getting started

Follow this step-by-step guide to open your business’s doors to new opportunities:

  1. Read through our ATDW tips and tricks.
  2. Go to ATDW and select Register Now.
  3. Select your Account Type by clicking on the Tourism Operator option.
  4. Enter your business details, contact information and description of your property, along with 5-6 high quality images and any other information you want to include.

I already have an ATDW and need to update or renew it

  1. Go to ATDW and select Login.
  2. Select your Profiles icon by clicking on the navigation bar on the left hand side.
  3. Locate the profile you need to renew and click Renew.
  4. Review and update your profile information. This may include completing optional steps to further enhance your profile quality, updating your rates or refreshing your images.
  5. Click Renew when you have finished updating your profile.
  6. Confirm your billing details and continue to the next page. Then proceed to payment.
  7. Click Place Order to submit your profile for processing.

Renew today to make sure it remains visible on ATDW’s network of distributor websites, including visitvictoria.com, visitballarat.com.au and ballaratintheknow.com.au

I want to create a free ATDW event listing

Existing users

  1. Go to ATDW and select Login.
  2. Go to Profiles and select the option to Add new profile.
  3. Select the Event option, then enter your event details, along with 5-6 high quality images and any other information you want to include.
    We recommend you use your business name in the name of the event for searchability e.g. Ballarat Rodeo at Kryal Castle.

New users

  1. Go to ATDW and select Register Now.
  2. Select your Account Type by clicking on the Tourism Operator option.
  3. Enter the details of your organisation and click Register Now.
  4. Once logged in, go to Profiles and select the option to Add new profile.
  5. Select the Event option, then enter your event details, along with 5-6 high quality images and any other information you want to include.
    We recommend you use your business name in the name of the event for searchability e.g. Ballarat Rodeo at Kryal Castle.

Tips to optimise your listing

Follow these top three simple tips to make your business stand out and attract more visitors:

  1. Write an appealing product description
    Your description should engage the consumer, captivate them and make them want to experience your product and book. Here’s some specific advice
  1. Use eye-catching images
    High-quality images are essential for grabbing consumer attention. Here are some top tips for taking photos and enhancing your ATDW profile with images.
  1. Make sure your profile is up to date
    Current information means you’ll be making the most of your online presence.

Here are more handy tips:

  • Use the same name, address, and phone number across all your marketing materials and channels to improve your search engine ranking.
  • Only include the business social media channels that you actively use and update regularly.
  • Add value with deals or packages.

Get further support to optimise your listing here.

Still have questions?

Thanks to Visit Victoria for the information on this page.